Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you contact us
• Billing and shipping addresses when you make a purchase
• Payment information (processed securely through our payment provider)
• Communication preferences and correspondence

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processing, shipping)
• Legal authorities when required by law

4. Payment Security

All payment transactions are processed through PCI-DSS compliant payment processors. We do not store your full credit card information on our servers.

5. Cookies

We use essential cookies to operate our website. These cookies are necessary for basic site functionality and do not track you for advertising purposes.

6. SMS and Phone Communications

If you provide your phone number and opt-in to receive communications:

• We may contact you via SMS or phone regarding your inquiry or order
• Message frequency varies based on your interactions
• Message and data rates may apply
• You can opt out at any time by replying STOP to any message
• For help, reply HELP or contact us at hello@zolotojewelers.com

By providing consent, you agree to receive text messages from Zoloto. Consent is not a condition of purchase.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

8. Contact Us

For privacy-related inquiries, please contact us at:

hello@zolotojewelers.com