Privacy Policy

Information We Collect

When you visit our website, subscribe to our newsletter, make an inquiry, or interact with our AI assistant (Jewel), we may collect the following information:

• Name, email address, and birthday (month/day only) when you subscribe
• Contact details when you submit an inquiry or wishlist
• Browsing behavior and preferences to improve our recommendations
• Images you upload to Jewel AI for visual search purposes
• Device information, IP address, and cookies for analytics

How We Use Your Information

• To provide personalized jewelry recommendations via Jewel AI
• To process orders, inquiries, and wishlist/hint requests
• To send newsletters, birthday promotions, and exclusive offers (with consent)
• To improve our website, products, and services
• To comply with legal obligations

AI Assistant Disclosure

Jewel is an AI-powered assistant and not a human jeweler or certified gemologist. Conversations with Jewel may be stored to improve service quality. Information provided by Jewel is for informational purposes only and does not constitute professional appraisal, valuation, or purchase commitment. Images uploaded for visual search are processed temporarily and are not retained beyond your session.

Data Sharing

We do not sell your personal information. We may share data with trusted service providers including:

• Payment processors (Stripe, Affirm) to complete transactions
• Shipping carriers for order delivery
• Email platforms for newsletter delivery
• Analytics tools to understand website usage

Cookies

We use essential cookies for website functionality and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function properly.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@zolotojewelers.com. You can unsubscribe from marketing emails using the link in any email or by visiting our unsubscribe page.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale or sharing of your personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell your personal information. To exercise any of these rights, visit our Do Not Sell My Information page or contact us at hello@zolotojewelers.com.

Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (SSL/TLS), secure database storage, and limited access controls. However, no method of electronic transmission is 100% secure.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Contact Us

For privacy-related questions or data requests, contact us at:

Zoloto Jewelers
1364 Blue Oaks Blvd, Suite 600
Roseville, CA 95747
hello@zolotojewelers.com